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by (140 points)

I installed the wrong version of the 4.6.3 update on my Pico Neo 3, i installed the N version when i should have installed the M version. My SN didn't have either N or M as the sixth digit in it but a D as the 7th, and later found out that i should've installed the M version under that circumstance. Now when I try to install the M version locally, it says it cant find an update file, is there any way to force this, or to revert the version and then install the correct one?

1 Answer

0 votes
by (27.7k points)

Dear developer,
Could you please tell us whether you correctly put the update package in a folder named 'dload' on the root directory of the VR headset storage? And whether the update package is named

update_PicoNeo3_4.6.3-202204010348-RELEASE-user-neo3-b678-1392dddc2b_KSA-B678.zip

enter image description here

If so, please try rebooting the device to see if the upgrade package can be detected.

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