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by (350 points)

When downloading PUI system package for Pico Neo 3 I am asked about the 6th digit of the device SN. None of our devices have an 'N' or 'M' in the sixth digit of the SN. I get the SN from ADB when using 'adb devices'. I also get the same SN in the About page in the headset.

How do I know what package to download?

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by (27.7k points)
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Dear developer,
Sorry for the inconvenience, please refer to the seventh digit of your Device SN.

by (350 points)

Alright, thank you. On of our headsets have a D as the 7th digit. What does that mean?

by (27.7k points)

Dear developer,
The description on our official website is not accurate. D are the same as M. Please download the version suitable for M.

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