0 votes
by (310 points)
retagged by

Hello there, in my project, I am trying to use the video see through video feed as the environmental background in a Unity application. To do this, I use the pico Unity SDK by setting:

        PXR_Boundary.EnableSeeThroughManual(true);
        PXR_Plugin.Pxr_SetGuardianSystemDisable(true);

However, the resulting video feeds have serious and obvious artifacts on the upper corner of the recorded videos, as shown in the image below. see through bugs Any idea what causes this and how I can fix the problem??

I am using Pico Neo 3 Pro Eye, and Unity 2020.3 LTS. The latest Pico Unity SDK.

In addition, I could not install the latest Pico update, everytime I downloaded the new package, restart the device, it is giving an error message and couldn't install the new upgrades.

(也可以用中文回复,谢谢!)

3 Answers

0 votes
by (5.3k points)

这个相机背景录屏变形的问题好像就是这样的,目前没有方法解决
更新的话是要更新4.6.3么

by (310 points)

你好,背景的变形不仅仅是录屏的时候出现,runtime 的时候也一直持续着。 这是什么问题呢?

对的, 是要更新到几天前新的update。每次安装到1/4 的时候就显示报错然后闪退。重新下载试了好几次也都不行。

0 votes
by (35.8k points)

开发者您好:
对于使用相机背景,屏幕上方变形的问题,这个目前是已知问题,暂时没有解决方案。
对于无法更新新版本问题,更新到4.6.3的话,请问您目前的PUI版本是多少,我们测试一下。
谢谢!

by (310 points)

现在的版本是v4.5.30

by (310 points)

这个屏幕变形的问题能不能发一个英文的官方声明?不然我们无法使用这个FEATURE 做实验。

by (310 points)

PUI 还是无法更新,请问有UPDATE 吗?

by (35.8k points)

开发者您好:
麻烦您将设备的SN号告诉我们,我们检查一下问题
谢谢

0 votes
by (35.8k points)

Dear developer,
For the problem of using SeeThrough Camera, causing deformation at the top of screen, it is a known problem and there is no solution at present.
Thanks

by (310 points)

Hi there! I am still wondering how comes there is still this bug for the passthrough feature? When setting up a guardian there is not this issue. Please, is there a quick fix? Otherwise, we won't be able to use the passthrough feature at all.. Thank you very much!

by (35.8k points)

Sorry, the reason for this problem is that some underlying algorithms of SDK. We have told the develop department, but we are not sure when they can be repaired, Thanks

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