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Do you support video mkv?

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by (55.5k points)

The built-in video player of G2 4K supports videos in mkv format.

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Black screen appears when playing mkv file

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Dear developer,

You may check the encoding format of your mkv video according to this chart:

enter image description here

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Pico neo g2 support mkv video container, but mkv files can have different codec formats like h264 h265 v8 etc. Check what Android 8 support here https://developer.android.com/guide/topics/media/media-formats

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