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Post upgrade to the new firmware, I'm finding the tracking and latency to be much worse when using the Streaming Assistant. The previous version I did not experience these issues with exactly the same hardware (routers, network, pc etc). Has anyone else experienced this type of degradation of performance?

3 Answers

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Are you using Neo 2 or Neo 3? What is the PUI version of the device? What kind of game is it?

by (310 points)

It's the Pico Neo 3 Pro

It was visible in all games that I was using. These are PCVR games - Rhythmatic would be the most easy to see the problem. Changing the quality down from hd to standard to fast made no difference to the latency issue.

PUI 4.3.23

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Wihtout further detail it is tricky to say.

However, One issue I had was when using a laptop make sure to check the 'Performance mode' of the laptop isn't set to 'battery saver'. Shouldn't be the case when on mains-power but this one has tricked me out before.

by (310 points)

These are gaming servers. The hand and HMD latency was so bad it was unplayable. I do notice that on the streaming service there is now a new version, and the firmware of the HMD has also been updated. I'll try those updates first to see if that sorts my issues out

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So after upgrading to 7.1.2 of the streaming assistant I've got the excellent tracking back. Make sure you upgrade to that version. Had no problems playing Rhythmatic at standard quality.

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