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by (140 points)
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Hello I am trying to find out what parameter leads to the black screen on the pico neo 3. I use unity and the Unity XR SDK. The app runs ok on the Neo 2 but i can't get it running on the neo 3. Color Space is Liner Graphics Api is OpenGLES3. I use the Universal Render Pipeline version of unity is 2020.1.6f I have done another file that runs on the neo 3. BUt I can't figure out why the one file runs and the other dosn't

1 Answer

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by (44.1k points)

You can send your project or demo to our email with your questions.
pico_devsupport@bytedance.com

by (140 points)

I got a little further on the issue.I upgraded the Pico Unity XR SDK to the latest version.
Now I get a different result. The app is now just opening and closing now.

by (44.1k points)

Are you using Unity XR SDK 2.0.1? If so, you need to upgrade the system version to 4.3.23 and above.
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